Skip to content
One View Player
EN DE Sign in Start free

Terms of Sale and Pre-contractual Information

Last updated: 03 Oct 2026

These Terms of Sale apply to all purchases of licenses for the "One View Player" application (the "App") via http://oneviewplayer.berkcan.tr. They also contain the information we are required to provide to consumers before a contract is concluded under EU consumer law, in particular Directive 2011/83/EU on consumer rights. Use of the App is additionally governed by our Terms of Use and End-User License.

1. Seller

The contract is concluded with:
Company Name Ltd.
Street 1, 00000 City, Country
Represented by: Managing director
E-mail: hello@berkcan.tr · Telephone: +00 000 000 000
Commercial register: Commercial register, number · VAT ID: XX000000000

Customer service: support@berkcan.tr (we usually reply within one business day). Further details are in the Imprint.

2. Main characteristics of the product

2.1 We sell licenses for the App, a media player for playing playlists (M3U or Xtream Codes) that you provide yourself. A license unlocks the full functionality of the App on one device ID for the purchased period. The license does not include any content, channels or playlists. We do not sell, provide or distribute content.

2.2 Available plans: fixed-term licenses (for example 1, 2 or 3 years) and lifetime licenses for a one-off payment. Fixed-term licenses end automatically at the end of the period; there is no automatic renewal and no subscription billing. You can renew a license at any time by placing a new order; the resulting license period is shown before you order.

2.3 A license is bound to one device ID. You can move it to another device ID in your account up to 3 times within any period of 12 months.

2.4 Before purchasing, every device can use the App free of charge for 7 days. We strongly recommend testing the App with your device and playlists during this period.

3. Technical requirements, functionality and interoperability

  • Samsung smart TV with Tizen 5.0 or later, or LG smart TV with webOS 4.0 or later. Other platforms (Android TV, Apple TV, Android, iOS, Windows, macOS, web player) are supported once the respective version has been released; this will be indicated on http://oneviewplayer.berkcan.tr.
  • A stable internet connection; the bandwidth required depends on the streams you play.
  • Your own playlist (M3U URL or Xtream Codes access details) from a provider of your choice, for whose legality you are responsible.
  • The App supports common streaming formats and codecs; however, playback of every stream, codec or playlist cannot be guaranteed, as this depends on the provider, the stream, the network and the device.
  • The web player does not support subtitles.
  • To manage licenses you need a customer account on http://oneviewplayer.berkcan.tr and a device with a current web browser (for example a smartphone for scanning the pairing QR code).

4. Conclusion of contract

4.1 The presentation of plans on our website does not constitute a binding offer, but an invitation to place an order.

4.2 The ordering process consists of the following steps:

  1. Choose a plan.
  2. Choose the device the license is intended for (a paired device or a device ID you enter).
  3. Check and, if necessary, correct your billing details.
  4. Accept these Terms of Sale and the Terms of Use and, as a consumer, give your express consent to the start of performance before the end of the withdrawal period and confirm your acknowledgement that you will lose your right of withdrawal once performance has begun (see section 9).
  5. Click the button "Order with obligation to pay" (or a button with equivalent wording). By doing so you submit a binding offer to purchase the license.

Until you click the order button you can correct your entries at any time using the usual keyboard and mouse functions or by going back to the previous step.

4.3 After placing your order you receive an e-mail confirming receipt of the order and containing the payment details (order acknowledgement). This acknowledgement does not yet constitute acceptance of your offer.

4.4 The contract is concluded when we accept your offer by activating the license after receipt of your payment and sending you the activation confirmation by e-mail. The activation confirmation also confirms the contract and, for consumers, the consent and acknowledgement given under step 4, on a durable medium.

4.5 If we do not receive payment within 5 days of the order, the order is cancelled automatically and you are no longer bound by your offer. Amounts received after cancellation will be refunded or, at your request, credited to a new order.

5. Prices and VAT

5.1 All prices are in EUR. Prices shown to consumers include value added tax (VAT).

5.2 Consumers in the European Union are charged VAT at the rate applicable in their EU member state of residence (One-Stop-Shop scheme). The applicable rate is determined from your billing address and shown before you place your order.

5.3 Business customers based in another EU member state who provide a valid VAT identification number are invoiced without VAT under the reverse charge procedure; the invoice contains the note "Reverse charge". We verify VAT IDs before applying this procedure.

5.4 For customers outside the European Union, no EU VAT is charged. Any import taxes or local taxes in your country are your responsibility.

5.5 There are no shipping costs. Fees charged by your own bank for the transfer are borne by you.

6. Payment

6.1 Payment is made exclusively by bank transfer (SEPA or international transfer) in advance. The bank details are shown after the order and in the order acknowledgement.

6.2 Please state your order number as the payment reference so that we can assign your payment. You can additionally upload a transfer receipt in your account.

6.3 Unpaid orders are cancelled automatically after 5 days (section 4.5).

7. Delivery and activation

7.1 Delivery is made exclusively electronically: after we have received and confirmed your payment, the license is activated for the selected device ID, usually on the same business day. You will be informed by e-mail and the license status is visible in your account and in the App.

7.2 If you have entered an incorrect device ID, please contact support@berkcan.tr or move the license in your account (subject to the limit in section 2.3).

8. Invoices

After activation we issue an invoice in PDF format, which you can download in your account at any time. We issue invoices electronically only; you agree to this by placing your order.

9. Right of withdrawal

Consumers have a statutory right of withdrawal of 14 days. For digital content and digital services, the right of withdrawal expires once we have begun performance (activation of the license) after you have given your express prior consent and your acknowledgement that you thereby lose your right of withdrawal, and we have confirmed this on a durable medium. Before activation you can withdraw at any time and receive a full refund. Full details, our voluntary goodwill policy and the model withdrawal form can be found in the Right of Withdrawal.

10. Conformity and warranty

10.1 The statutory rights regarding the conformity of digital content apply (Directive (EU) 2019/770 as implemented in national law). We provide the updates necessary to maintain conformity during the license term.

10.2 If the App is not in conformity, please contact support@berkcan.tr and state your order number, device ID and a description of the problem. You are entitled to have the App brought into conformity and, if this fails or is not possible, to a price reduction or to terminate the contract.

10.3 Problems caused by playlists, playlist providers, streams or your network do not constitute a lack of conformity of the App. Liability is governed by section 13 of the Terms of Use.

11. Contract language and storage of the contract text

11.1 The contract languages are English and German.

11.2 We store the contract text. The order details are sent to you with the order acknowledgement and the activation confirmation, and you can view your orders and invoices in your account at any time. The current version of these Terms is available at http://oneviewplayer.berkcan.tr/legal/sales; we recommend saving or printing the version valid at the time of your order.

12. Dispute resolution

The EU online dispute resolution platform is no longer available. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless required to do so by law. Please contact us directly at support@berkcan.tr with any complaint.

13. Governing law

The provisions on governing law, jurisdiction and severability in sections 16 and 17 of the Terms of Use apply accordingly. As a consumer you retain the protection of the mandatory provisions of the law of your country of habitual residence.